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Thread: Cant start WW2 - Time of wrath

  1. #1
    Arcane Candidate
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    Cant start WW2 - Time of wrath

    Every time i start the game i get a pop up promt asking for my serial key. I copy paste the key, but nothing happens. The promt just flachses and still asking for the serial key.

    I have bought the game via impulse.
    Same thing happens when i try and start the game via impulse.
    The game are registeret and every thing is fine except for the problem with the serial promt thing.

    Can anyone help me please?

    Cheers
    Thomas
    /Whipe

  2. #2
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    I just tried to install patch 1.6.
    I already have version 1.6 installed via impulse, but wanted to try on my own.

    The patch installer asks me for my serial number and i copy paste it from Impulse. The install program is telling me that the key is invalid.

    I have bought the game via Impulse so i dont get why the key is invalid?

    Could i get a new key that the game accepts?
    I have paid for the game and expect a valid key to start the game ;-)

    I have started a ticket at stardock support related to impulse and the game.

    Cheers
    Thomas
    /Whipe

  3. #3
    Suicidal Angel Administrator doomtrader's Avatar
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    First of all, impulse version of the game is already patched to 1.6, so there is no 1.6 patch for that, the one you are trying to install is not going to work, as this is Matrix and GamersGate version.

    I've already contacted with Impulse about your case.

  4. #4
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    Thanks

    Looking forward to hear from you or impulse.
    /Whipe

  5. #5
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    Dzisiaj kupiłem War 2 Time of Wrath (Polish Version) na gamersgate.com i mam ten sam problem jak opisany powyżej. Po wpisaniu kodu otrzymuje komunikat
    there_is_a_problem_with_your_serial_number._please _contact_customer_support_error:_1

    Proszę o pomoc.

  6. #6
    Suicidal Angel Administrator doomtrader's Avatar
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    Napisz proszę do mnie na doomtrader[at]bitterglory.com

  7. #7
    Suicidal Angel Administrator doomtrader's Avatar
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    Regarding Polish version:
    We have found the reason and GamersGate has been already informed.
    Hopefully the issue will be solved tomorrow.

  8. #8
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    Witam, mam dwa problemy z WW2 Time of Wrath PL.
    1. Mały, ale upierdliwy z plikiem wi_helper.exe, który wydaje mi się odpowiada za cd-key.
    Norton Internet Security 2010, a dokładnie funkcja Ochrona SONAR informuje "Program działał na komputerze w podejrzany sposób.Użytkownik wybrał opcję zablokowania i usunięcia go." Norton go kasuje i oczywiście gra się nie odpala.
    2.Jak wyłączę ta funkcję to oczywiście odpala się pytanie o cd-key. Po wpisaniu kodu pojawia mi się to samo okienko co kilka postów wyżej u użytkownika BEM.
    "
    Dzisiaj kupiłem War 2 Time of Wrath (Polish Version) na gamersgate.com i mam ten sam problem jak opisany powyżej. Po wpisaniu kodu otrzymuje komunikat
    there_is_a_problem_with_your_serial_number._please _contact_customer_support_error:_1

    Proszę o pomoc."
    zródło oczywiście gamersgate.com, wersja polska,win7 64bit, NIS 2010.

  9. #9
    Suicidal Angel Administrator doomtrader's Avatar
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    Oczywiście możemy zapewnić iż program wolny jest od wirusów, trojanów itp.

    Kwestia numerów seryjnych jest już przekazana do GamersGate. Mamy nadzieję, że zostanie rozwiązana jutro rano.

  10. #10
    Suicidal Angel Administrator doomtrader's Avatar
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    I've received information that the serial numbers issue has been solved.

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