Tech. Game Problem with China 1937 campagne/Can not found a seriell number

[rubberduck]

Hello togehter,

i have bought the Game in the German Amazonstore at 04.02.2012. the installation under Win7 runs fine. The Version of the Game ist 1.05b. After i finished the Tutorial, i want to start the great China Campagne 1937. But after the Loading Screen, the Game will return to Desktop without a Warning. Every other Szenario/Campagne runs fine, if i can say that after a few turns. So i want to patch the Game again, to be sure there is everything in it. And now Matrixgames want a Seriellnumber of my Game. The Problem is, that i don`t find it. I look at the German Manual (7 Sites) and on the Disc. But neither i can find it. What can i do to a) fixe the China Campagne 1937 bug and b) where can i find my Seriellnumber??? Please help me and forgive me my bad english i am a german customer.

Thanks a lot for your help

Rubberduck

PS: I can make a Photo from the juwel Case, Manuel and Disc, so that u see, that it is a original Game

[rubberduck]

Hmm, no Response of this Thread, also no help via E-Mail. Bad for me.

Rubberduck

[doomtrader]

Hi rubberduck,

Sorry for the late reply.

We are aware that the German version was sold without the serial number, and we will do our best to provide you the support.
Please run the game again, load the scenario.
After the game return to the desktop, please go to the main game folder, and zip ConsoleOut.txt file.
Please send it to doomtrader[at]wastelands-interactive.com
Please add link to this thread, so it will be easier to manage the issue.

[rubberduck]

Send you today the Email!

Hope you are able to help me.

Thanks a lot

Rubberduck

[rubberduck]

Thanks a lot for help, it works! Now i am able to play the big game.


(Rubberduck)

[doomtrader]

No problem,
you are welcome